WHO ARE WE:

Mediahub is a full-service media agency with a unique structure and client offer. We grew out of creative agency MullenLowe in the hot crucible of the digital and data revolution that has transformed media over the last ten years.

We believe media’s strongest growth lever is innovation. AI and algorithms are useful for efficiency but lead brands to say similar things in similar places to similar audiences.  Effectiveness comes from innovation, and innovation comes from creativity. At Mediahub, our positioning, More Pilot, Less Auto, offers clients an antidote to the ‘mindless media’ that results from automation, bringing active stewardship to deliver media effectiveness.

We offer the best of both worlds: an entrepreneurial culture backed by the global scale of Mediabrands. You’ll join an agency that’s full of energy, experimentation and ambition. We’re a home for pilots, not passengers.

We live by our values

• Anticipate tomorrow – We are challengers. We are proactive in thinking about what needs to happen today in order to make tomorrow better

• Perform with pride – We take pride and care in what we do, and together we strive for excellence

• Turn no into next – Obstacles and restraints inspire us

• Question what others won’t – Powerful ideas start by questioning what’s perceived as established truth

• Fight inertia – We relentlessly push for better, never settling for complacency

• Be brave – Safe is risky. Bravery gets us to unprecedented places

Client Overview: 

Kraken is a leading cryptocurrency exchange with a global customer profile including both professional expert and retail trader audiences. Krakens mission is to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion. We provide strategy, planning and activation services across the upper funnel, with channel activity including Partnerships, Social, Addressable and Streaming Audio. We combine innovative planning with strong data and analytics to drive global brand success. 

Royal Caribbean International is a major cruise line known for its large, innovative ships and extensive global itineraries. Our goal is to inspire premium families to see Royal Caribbean as the ultimate luxury adventure. We provide strategy, planning and activation across the full funnel. Our channel selection includes TV, Cinema, CTV, BVOD, Video, OOH, Search and Social. Combining all of this with strong data and analytics to increase bookings and reduce media wastage. 

Position Overview: 

As an Account Director at Mediahub, you will be at the forefront of client interaction, responsible for understanding their needs, developing tailored media strategies using the relevant Mediahub tools and planning process, and ensuring flawless campaign execution. You'll collaborate with cross-functional teams to achieve client objectives, manage budgets effectively, and maintain a high level of client satisfaction while delivering impactful media solutions. 

Responsibilities: 

Your roles and responsibilities will be centered around the below core competencies. These include but are not limited to: 

Client Service 

• Lead contact in day-to-day communication with your direct clients, nurturing relationships and delivering high standards of client satisfaction. 

• Lead all regular status calls with clients and ensure all actions are documented and followed up in a timely manner. 

• Develop and maintain strong relationships with media partners, with Mediahub being known as a key agency partners want to work alongside. 

Commercial 

• Full understanding of the commercial agreement between agency and client, ensuring all plans have the correct charges before sign-off. 

• Good understanding of Mediahub's products and ability to identify and alert senior client team members to new revenue opportunities. 

• Support the Business Director in reviewing commercial arrangements and understanding their impact on work delivery. 

Career Development & Team Management 

• Train, mentor and support the Account Manager/s within your team, including supporting career development conversations for Executives and MBPs. 

• Contribute to agency culture and represent your client team by celebrating good work and individual successes. 
• Support the GAD and/or Business Director in setting the tone for your team, living out Mediahubs values daily. 

Desired Skills and Experience: 

• Prior planning experience across all channels, particularly digital (Addressable Display & OLV, Social, Audio), and traditional (TV, OOH, Cinema). 

• Experience in planning across the UK and European countries (desired). 

• Embraces a Challenger mindset in work delivery and team management. 

• Excellent client servicing skills. 

• Agile in approach and able to move quickly on new opportunities. 
• Experience managing a team, their workload and personal progression. 

Employee Transparency 

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are equal-opportunity employers committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. 

Please reach out to our Talent Inclusion Specialist Ninette, [email protected] if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. 

The Perks 

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits: 

• Flexi–leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year 
• Free breakfast and free lunch 
• Early finish Fridays 
• Core Hours (Mon-Thurs, flexible start/finish times)  
• Retail discounts 
• Electric vehicle salary sacrifices car scheme 
• Wellbeing programme, including Headspace & flu jabs 
• Interest free season ticket loan 
• Paid time off for Volunteering 
• Group Income Protection 
• Life Assurance 
• Private Medical Insurance or Health Cash Plan (dependent on level) 
• Group Personal Pension Plan with matched contributions from 3-6% 
• Generous Parental Leave & Pay  
• Independent mortgage advice 
• Financial education 
• Employee Assistance Programme 
• Free eye tests 
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!