Mediahub is a full-service media agency with a unique structure and client offer. We grew out of creative agency MullenLowe in the hot crucible of the digital and data revolution that has transformed media over the last ten years.

We believe media’s strongest growth lever is innovation. AI and algorithms are useful for efficiency but lead brands to say similar things in similar places to similar audiences.  Effectiveness comes from innovation, and innovation comes from creativity. At Mediahub, our positioning, More Pilot, Less Auto, offers clients an antidote to the ‘mindless media’ that results from automation, bringing active stewardship to deliver media effectiveness.

We offer the best of both worlds: an entrepreneurial culture backed by the global scale of Mediabrands. You’ll join an agency that’s full of energy, experimentation and ambition. We’re a home for pilots, not passengers.

We live by our values

• Anticipate Tomorrow. We don’t wait for the future, we build it. We listen hard, act early, spot shifts in the media landscape before they land, and shape what comes next
• Perform with Pride. Excellence isn’t an outcome, it’s a mindset. We care deeply about our responsibility to deep craft, to each other, and the world around us
• Turn No into Next. Rejection doesn’t stop us, it sharpens us. We turn rejection into redirection
• Question What Others Won’t. We challenge the comfortable, embrace experiments, and ask questions without fear of failure
• Fight Inertia. Momentum comes from openness. We resist complacency by listening fully, sharing boldly, and acting with intent
• Be Brave. The riskiest thing is playing it safe. Bravery gets us to ideas others will never reach.

As an Account Director at Mediahub, across New Balance, you will be at the forefront of client interaction for France and Italy, responsible for understanding their needs, developing tailored media strategies, using the relevant Mediahub tools and planning process (IGNITE) , and ensuring flawless campaign execution. You'll collaborate with cross-functional teams to achieve client objectives, manage budgets effectively, and maintain a high level of client satisfaction while delivering impactful media solutions.

Across New Balance, leveraging your expertise in media planning, you’ll push boundaries to deliver high-impact brand awareness campaigns for major sponsored events while adopting a more tactical approach for product launches. This role offers the opportunity to shape standout campaigns that capture attention, engage audiences, and elevate the brand on a global stage across lifestyle, sports, brand and running.

This role is focused on leading France and Italy markets (POD 3). However, you will work closely with the other POD leads who work on all markets across EMEA. Most of the team are sat in the London office with a few different local market colleagues which help to deliver on local market expertise.

At Mediahub your roles and responsibilities will be centered around the below core competencies. These include but are not limited to:

The Work - Media Planning, Strategy & Execution

• Leads responses to brief, the implementation of campaigns, as well as the management of reporting.
• Engages continuously with the I&A (Insight & Action, Mediahub's strategy team), R&D (Radical and Disruptive, Mediahub's media creativity team) and D&A (Data and Analytics) teams to ensure seamless execution.
• Takes responsibility of all work delivered to the client, by reviewing all key documents/ presentations prior to distribution.
• Evaluates media proposals and negotiate rates/programs to ensure highest value and efficiencies are delivered to the client.
• Fosters a challenging mindset with direct reports and internal teams to deliver unique and creative media plans

Client Service

• Is the lead contact in day-to-day communication with your direct clients in France and Italy and nurturing the relationship by delivering high standards of client satisfaction.
• Leads on all regular status calls with clients and ensures all actions are documented by the team and followed up in a timely manner
• Develops and maintains strong relationships with media partners, with Mediahub being known as a key agency partners want to work alongside.

Commercial

• Has a full understanding of the commercial agreement between agency and client and ensures that all plans have the right charges on them before sign off
• Has a good understanding of Mediahub's products and identifies and alerts senior client team members when there is an opportunity to sell something new to increase revenue
• Supports the Business Director where relevant in reviewing commercial arrangements for your client/s. Has a thorough understanding of the detail as well as the impact it can have on the delivery of their work.

Career Development & Team Management

• Train, mentor and support the Account Manager/s within your team. Notably, supporting the AM with career development conversations for the Executive/s and MBP/s in your team.
• Contributes to agency culture and represents your client team by being a voice to the rest of the agency about good work occurring or celebrating individuals’ successes on your team
• Support the GAD and / or Business Director in setting the tone for your team, by living out Mediahub’s values daily and instilling that in how your team works together.

Desired Skills and Experience

• Prior planning experience across all channels, including TV/Press & Digital, OOH
• Experience in planning across the UK and European countries (desired).
• Embraces a ‘Challenger mindset’ in the delivery of all work and in managing their direct reports.
• Excellent client servicing skills.
• Is Agile in their approach and able to run fast at new opportunities when presented.
• Experience managing a team, their workload and personal progression

Employee Transparency 

At Mediabrands and Mediahub we celebrate difference and believe this makes us stronger. Mediabrands and Kinesso are equal opportunity employers and committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law.

Please reach out to our Talent Inclusion Specialist if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. 

The Perks

We aim to provide all our people with a supportive and fun work environment where you can develop your fill potential and benefit from the broad range of opportunities within the agency. We you join us, we want to make sure you feel valued – and that you are rewarded for your work. We offer a range of benefits:

• 25 days annual leave + bank holidays
• Free breakfast on office days
• Core hours
• Generous Parental Leave & Pay   
• Interest free season ticket loan  
• Paid time off for Volunteering  
• Employee Assistance Program
• Financial Education
• Free eye tests and flu shots