Operations Associate Director - Volvo

Location: London, England, United Kingdom
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Agency: Initiative - United Kingdom
Ref#: 15360
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Job Function: Operations
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Type of Contract: Regular

About Us 

Initiative unlocks business growth for the world’s most ambitious brands. We believe in the power of media to reshape our industry and orchestrate a brand’s entire consumer experience, by balancing both what unites people and what makes them different.  

When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow.  

Media responsibility is at the forefront of everything we do, whether it’s creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability.  

Our agency celebrates diversity in an inclusive environment where all of our 6,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world.  

Client Description 

Volvo Cars – Driving Change Together 

Many brands talk about purpose, but Volvo embodies it. Its values, deeply ingrained in its identity, drive its success. 

Volvo places its brand and purpose at the core of its business. The guiding principle, For Life, reflects its mission to provide freedom of movement in a personal, sustainable, and safe way. 

Personal – For Life 
Life is precious, and so is living. Volvo helps people embrace life, celebrating individuality and the freedom to be themselves. The company strives to simplify life, reduce stress, and enable joy and peace of mind. Rooted in Swedish values, Volvo prioritizes quality of life as much as life itself. 

Sustainable – For Life 
Volvo protects people and the planet, aiming for net-zero emissions and a circular economy. Its commitment to sustainability improves lives globally. 

Safe – For Life 
Since 1927, when co-founder Gustaf Larsson declared, “Cars are driven by people. The guiding principle behind everything we make at Volvo, therefore, is and must remain, safety,” Volvo has been synonymous with safety. It continues to pioneer the safest, smartest mobility technologies to protect lives. 

Missions 
Volvo’s five missions drive its business: 

People: Empower employees to live the company’s values, positively impacting customers, partners, and society. 

Product: Deliver people-centered, fully electric products by 2030. 

Technology: Develop innovations benefiting people and the planet. 

Customers: Foster growth through strong consumer relationships and omni-channel approaches. 

Digital: Build secure digital infrastructure to enable scalability and efficiency. 

Volvo Cars is advancing toward full electrification, with five electric cars on the market and five more in development. Electric and hybrid models now make up nearly 50% of sales, making this a pivotal time to help shape the future of mobility with Volvo’s inspiring teams. Our job as Volvo’s global media agency partner is to help them hot their ambitious sales and electrification goals in 31 countries worldwide. 

Role Description 

The Director, Project Management acts as a subject-matter expert and internal consultant in project management and related disciplines including process mapping & redesign, tooling, PMO design and implementation. The role will ensure delivery of best practices in day-to-day PM operations. 

Key Responsibilities

  • Liaise with department leaders, client leaders and other senior agency stakeholders as directed on their requirements in the area of project and workflow management. 
  • Assist in maintaining project status reports and other project documentation as needed. 
  • Facilitate effective communication between teams. 
  • Run reoccurring project statuses for internal teams. 
  • Function as a key part of any project team, ensuring all team members have the information necessary to develop great work. 
  • Provides escalation of challenges to ensure adherence to project timelines. 
  • Delegate tasks on projects to employees best positioned to complete them. 
  • Streamline communication between internal team members. 
  • Support teams with set up, integration, and maintenance of projects and campaigns; develop and maintain detailed project plans and timelines. 
  • Assists in setting up new teams in project management systems. 
  • Customize solutions & templates to align with client specific elements. 
  • Attends weekly client status meetings & supports project updates as needed. 
  • 1:1 sessions with team members who need addition training or assistance. 
  • Provides feedback/issues to PMO leadership 

Desired Skills & Experience

  • Demonstrable project management experience, preferably in a marketing agency, media environment,  or a client-serving environment. 
  • Excellent understanding of various project management methodologies; able to adjust and mix methods based on the situation at hand. 
  • Is flexible and can quickly learn new project management tools as required; experience in project management tools such as Asana, Smartsheets, Sharepoint, or MS Project is a plus. 
  • Able to work independently and to multitask with attention to details. 
  • Strong interpersonal, analytical, and problem-solving skills. 
  • Excellent written and verbal communication skills, including the ability to articulate results and recommendations of analysis to a variety of audiences within the organisation. 
  • Ability to handle sensitive and confidential matters with appropriate discretion. 
  • Proven ability to handle and prioritise multiple projects, priorities, and tasks at once, and a master of process mapping. 
  • Microsoft Office skills including Outlook, Word, Excel, PowerPoint, and Teams. 
  • Able to work with teams to quick gather requirements and tie together dependencies. 
  • Proven ability to build collaborative relationships at all levels. 

Employee Transparency 

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are equal-opportunity employers committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. 

Please reach out to our Talent Inclusion Specialist Jess at [email protected] if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. 

The Perks 

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits:

  • Flexi–leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year 
  • Free breakfast and free lunch
  • Early finish Fridays
  • Core Hours (Mon-Thurs, flexible start/finish times)
  • Retail discounts
  • Electric vehicle salary sacrifice car scheme 
  • Wellbeing programme, including Headspace & flu jabs 
  • Interest free season ticket loan
  • Paid time off for Volunteering
  • Group Income Protection
  • Life Assurance
  • Private Medical Insurance or Health Cash Plan (dependent on level)
  • Group Personal Pension Plan with matched contributions from 3-6%
  • Generous Parental Leave & Pay
  • Independent mortgage advice
  • Financial education
  • Employee Assistance Programme
  • Free eye tests
  • Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!
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