Business Overview

We are Rapport, an Out of Home - OOH - media agency and we're known for the strength of our relationships. Rewarding Connections is at the heart of everything we do. It's all about collaborative and successful partnerships and a passion to deliver valuable results. As OOH & POC become more engaging, interactive, and content-driven, we're here to guide advertisers and agencies through the evolving media landscape. Please visit Rapport’s website for more information. Rapport is a member of the constellation of companies within Mediabrands and is wholly owned by Interpublic (NYSE:IPG). https://rapportww.com/us/ 

Position Overview

The Manager will help manage, plan, and implement team approved Point of Care client strategies for assigned clients. The ideal candidate will work with Associate Directors and Directors to manage the process and ensure effective client service. The role involves managing a team and overseeing a portfolio of clients, as well as working with internal teams, agency partners, and vendors to identify and create efficiencies for effective client workflows.

Responsibilities

· Have an expert knowledge of POC US landscape and emerging channel trends to deliver on ambiguous tasks

· Maintain strong client relationships through effective client service, proactive problem solving, and the successful execution of all facets of account management with clients, agencies, and media owners

· Identify and implement ways to streamline current processes and increase efficiencies

· Exhibit knowledge of assigned clients’ situations and goals and prepare marketing proposals and budgets that will meet those goals

· Oversee all planning and implementation of outdoor campaigns from initial brief through to post campaign analysis, ensuring team deadlines are met

· Retain and grow existing client budgets and develop new business from existing accounts

· Train and develop Junior Account Executives, Account Executives, and Senior Account Executives’ industry knowledge and create attainable goals to foster internal growth based on individual performance

· Consult and work with Rapport’s partners on developing new features to their programs to alleviate future agency workload

Required Skills and Experience

· Proven ability to maintain and grow client relationships through the delivery of exceptional account services

· Strong presentation skills

· Previous experience in client-facing role and account management

· Rapport does not require candidates to have a college degree

Desired Skills and Experience

· 5+ years’ experience within either a full-service media, POC or OOH agency preferred

· Ability to juggle multiple priorities in a fast-paced environment while managing tight deadlines and managing teammates’ deadlines

· Strong organizational and problem-solving skills

We See You  

At IPG Mediabrands, we are unified behind a commitment to fostering a culture of inclusion and belonging. Together, we shine through a set of shared values and behaviors. We take pride in our responsibility to our clients, communities, and to each other. We embrace differences and recognize the unique value that each of us brings to our community.  

We encourage you to apply, as unique backgrounds, perspectives, and lived experiences are welcomed.   

We See You at IPG Mediabrands. 

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. To give you the ability to better meet your personal needs, and in support of your physical and emotional well-being, you will receive discretionary time off days and company-wide Appreciation Weeks and Wellness Days. 

We also offer a competitive Total Compensation package, including a competitive salary and eligibility for an annual discretionary incentive award or a relevant incentive award. 

The salary range for this position is posted below.  Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications.   

Employment Transparency

It is the policy of Mediabrands, division of the Interpublic group, to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.  

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email [email protected].

About IPG Mediabrands 

IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world’s most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at www.ipgmediabrands.com.