Account Manager

Location: London, England, United Kingdom
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Agency: Mediahub - United Kingdom
Ref#: 11522
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Type of Contract: Regular

 

WHO ARE WE:

We’re Mediahub, the industry’s best kept secret. In 2023 we got our first Campaign School Report, coming in at number one for building the most ethnically diverse team in the industry.

COMvergence rank us as the UK's fastest growing media agency for the second year running. We bring a challenger mindset to everything we do. Brands choose to work with us to disrupt category norms.

We offer the best of both worlds. A start-up culture backed by Mediabrands. Just some of the brands we work with – New Balance, Pinterest, The Bicester Collection.

You’ll be joining an agency that is for everyone.

We live by our values:

Anticipate tomorrow - we are challengers, we are proactive in thinking about what needs to happen today in order to make tomorrow better

Hustle from the heart - we move fast, take ownership, and look out for each other

Perform with pride - we take pride and care in what we do and we strive for excellence

Believe you can - believe in yourself to make a difference; believe in each other to do great things

Stay curious - we have fun on the journey of discovery

A Mediahub Account Manager is responsible for managing most aspects of the relationship between the agency and a client or portfolio of clients. You are the primary point of contact for day to day clients and will manage the media planner/buyers & execs on your accounts.

We are looking for someone who is;

  • Curious about the world – You are excited about new technology, innovative marketing ideas and will bring the same to your media plans. You love insightful work.
  • A self-starter – You possess a can-do attitude and are eager to learn. You love taking responsibility and problem solving. You are ambitious and a go-getter.
  • A team player – You are resourceful & collaborative. You love learning from others and always ready to help others out. You’re proud of your craft, but you achieve the best results when you work with others.
  • Someone with a sense of fun – You can laugh at yourself and see the funny side of most situations. You work hard but know the importance of having fun.

Position overview

As an Account Manager at Mediahub, you will be at the forefront of client interaction, responsible for understanding their needs, developing tailored media plans, using the relevant Mediahub tools and planning process, and ensuring flawless campaign execution. You'll collaborate with cross-functional teams to achieve client objectives, manage budgets effectively, and maintain a high level of client satisfaction while delivering impactful media solutions.

This new role will be working on an exciting new client who operates in the crypto space (confidential at this stage). The UK office will be responsible for planning & buying in the UK as well as overseeing the EMEA region (five markets currently). The UK will also work closely with our US based global team.

Specifically this Account Manager role will be responsible for two areas;

  1. UK Planning: You’ll be responsible for owning the day-to-day planning & activation of campaigns that run across all media channels, leveraging our specialist activation teams where needed. You’ll develop the channel mix with the Account Director and media planning team, evaluate the media responses from partners and help to present the final plans back to clients.
  2. Coordination: Working with the Account Director, this dual role also includes supporting the coordination with our local offices across five international markets. Whilst they’ll lead planning, we’ll make sure that all work is being delivered to a consistent level and that financial processes are consistent across the hub.

Skills & Requirements

  • Solid understanding of online and offline planning
  • Extensive knowledge of industry tools and research techniques
  • A working knowledge of ad tech including ad-servers, bid management tools and DSPs
  • A basic knowledge of big data and digital analytics tools and platforms
  • Impeccable organizational skills, comfortable with multitasking and running multiple projects simultaneously
  • Experience working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, media owners and internal specialist resources

Employee Transparency 

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are equal-opportunity employers committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. 

Please reach out to our Talent Inclusion Specialist Jess at [email protected] if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. 

The Perks 

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits: 

  • Flexi–leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year 
  • Free breakfast and free lunch
  • Early finish Fridays 
  • Core Hours (Mon-Thurs, flexible start/finish times)  
  • Retail discounts 
  • Wellbeing programme 
  • Interest free season ticket loan 
  • Paid time off for Volunteering 
  • Group Income Protection 
  • Life Assurance 
  • Private Medical Insurance or Health Cash Plan (dependent on level) 
  • Group Personal Pension Plan with matched contributions from 3-6% 
  • Generous Parental Leave & Pay  
  • Independent mortgage advice 
  • Financial education 
  • Employee Assistance Programme 
  • Free eye tests 
  • Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!