INITIATIVE HEALTH: OUR COMPANY  

We are dynamic, empowered, and entrepreneurial. 

We pride ourselves in being an equal opportunities employer and diversity and inclusion is at the heart of what we believe in. As part of IPG Mediabrands, we are committed to increasing the diversity of our workforce and welcome applications regardless of gender identity, race, sexual orientation, disability, age, religion, or belief. 

Initiative Health is different from other media or marketing agencies. 

We are liberated by a global structure which is designed to deliver highly differentiated and highly effective communications strategies for our clients, across a range of media and digital marketing services 

OUR MISSION AND VALUES 

Our reason to exist is ambitiously simple: To enhance the health of global citizens by delivering marketing excellence to leading & ambitious health brands.  

Flowing from this are our values. Our values shape both our strategic direction and our day-to-day behaviour. Our values are what glue us together as a team and ensure we are the very best version of ourselves for each other, our business and our clients. Our values are divided into three areas; Core values, aspirational values and ‘permission to play’ values’ all of which combine to help create a culture and team we’re proud of.  

ROLE OVERVIEW  

We are currently looking for someone to join the Initiative Health team to run your own account(s) and support the Associate Directors on our largest accounts. 

With a passion for problem solving and the personal drive to go the extra mile to exceed client expectations, you will join an exciting team committed to delivering excellence in strategy, service delivery and results in the health and pharmaceutical sector. 

KEY RELATIONSHIPS  

You will be working alongside team members of varying seniority, from junior team members within the CAM and Partnerships teams, to members of the Initiative Health leadership team. 

ROLE AND RESPONSIBILITIES  

• Responsible for the day-to-day leadership of your client account(s) 

• Developing and managing relationships that build trust with your client contacts 

• Building relationships with key internal stakeholders 

• Ensuring everyone working on your account(s) are producing high-quality work that is fully aligned with the client’s brief, priorities, business and marketing targets and other mandatories. 

• Ensuring all client outputs are delivered to a high standard. 

• Work closely with internal stakeholders to establish and implement solid operational excellence frameworks, including tools, process documentation, operating manuals and financial/invoicing tracking where appropriate. 

• Oversee the creation of robust project timing plans and ensure their implementation for the timely delivery of projects. 

• Be able to hold your own and push back to clients when appropriate to do so, to ensure their budget is used wisely and effectively. 

• Organise and lead key client meetings including the managing of internal and external participants. 

• Attend regular update/status meetings with clients and agency stakeholders. 

• Drive your account team to deliver against client KPIs. 

• Cross-agency working with various teams to turnaround digital marketing projects effectively 

• When requested, running profitability reports of your account(s) by reviewing resource utilisation, flagging areas of concern and supporting the development and implementation of action plans where required. 

• Working closely with more junior team members within CAM to ensure that appropriate tasks are delegated and completed to a high standard. 

• Identify key areas of personal and professional development and develop personal development plans. 

• Provide support and coaching for junior staff on a day-to-day basis to support their work and elevate the quality of their delivery. 

• Have a deep understanding of all Initiative Health services, and the ability to sell-in and run projects across all services. 

• Proactively identify potential areas of organic revenue growth and convert these opportunities. 

• Showcase your presentation skills both client-facing and internally to colleagues.  

• Contributor to an impactful communications plan, developed to meet client needs and deliver communication ideas 

• Provide timely responses to adhoc client requests as required. 

• Having an overview of performance across key metrics on your account(s) 
• Managing regulatory approval of marketing assets via the client's approval software of choice, e.g. Veeva 

QUALIFICATIONS & COMPETENCIES  

• Passion, creativity and problem-solving skills with a can-do attitude. 

• A confident and engaging communicator with the ability to present to clients at various levels. 

• High standards for quality output and excellent attention to detail. 

• The ability to adapt your communications skills to suit rapidly changing client circumstances and internal teams so that you can achieve the best outcome for all stakeholders. 

• Ability to work successfully within a team, handling multiple projects and meeting tight deadlines under pressure 

• Proactivity and a willingness to maintain an up-to-date knowledge of the latest digital marketing opportunities and technology advancements. 

• Ability to use the Microsoft tool suite effectively to create presentations, project timing plans, status documents and Statement of Works. 

• Strong experience in agency account management. 

• A desire to enhance or learn the intricacies of operating within the health sector, and the regulations that govern our outputs. 

• Excellent time management and organisation skills, with the ability to track multiple timelines in sometimes high-pressure situations. 

• Comfortable developing presentations using insights derived from multiple intelligence sources. 

• The ability to occasionally travel domestically and/or internationally. 

Employee Transparency 

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are equal-opportunity employers committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. 

Please reach out to our Talent Inclusion Specialist Jess at [email protected] if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. 

The Perks 

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits:

• Flexi–leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year 
• Free breakfast and free lunch
• Early finish Fridays
• Core Hours (Mon-Thurs, flexible start/finish times)
• Retail discounts
• Electric vehicle salary sacrifice car scheme 
• Wellbeing programme, including Headspace & flu jabs 
• Interest free season ticket loan
• Paid time off for Volunteering
• Group Income Protection
• Life Assurance
• Private Medical Insurance or Health Cash Plan (dependent on level)
• Group Personal Pension Plan with matched contributions from 3-6%
• Generous Parental Leave & Pay
• Independent mortgage advice
• Financial education
• Employee Assistance Programme
• Free eye tests
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!