KINESSO - Coordinator Global Capability Centre Management

Location: Toronto, Ontario, Canada
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Agency: Kinesso - Canada
Ref#: 16865
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Type of Contract: Regular

Position Summary

The role of the Coordinator is to support on matters related to the hiring of Mediabrands Global Capability Centre (GCC) team and tracking resources data to ensure operational efficiency. Their goal is to support the Head of GCC management on all administrative and operational aspects related to offshoring.

Key Responsibilities

  • Support the GCC Management team with managing various aspects of the hiring process for offshore resources in India and Mexico hubs, including following up on hiring approvals, tracking hiring timelines and setting up intake calls for capabilities needs briefing.
  • Assist the GCC Management team with handling the onboarding process for new offshore hires including setting up introductory calls, sharing onboarding steps/following up on onboarding progression, and updating finance and HR on new hires.
  • Assist the GCC Management team in tracking offshore resources performance by handling check-ins for new joiners' onboarding and performance.
  • Accurately maintain tracking hires requisitions and changes in offshore team structure and headcount
  • Manage leavers' deprovisioning and updating finance and HR on departures.
  • Work with the GCC Management team to track, measure, and assist with analysis of offshore resources utilization and opportunities to create efficiencies.
  • Align with internal and offshore teams from different functions (Finance, HR and Mediabrands accounts leads) where required
  • Assist with document creation: presentations, visual summaries, trackers and reports.
  • Support the GCC management teams on various offshoring related projects as required.
  • Proactively develop knowledge of ways of working with Mediabrands offshore hubs

Desired Skills & Experience

  • Professional or educational background in Marketing or Advertising would give leverage to this application.
  • Driven desire to develop knowledge, assist client teams and contribute in enhancing operational processes and ways of working with offshore teams.
  • Excellent communication skills (both written and verbal).
  • Ability to work collaboratively as well as independently.
  • Highly developed organizational skills with professional attention to detail and accuracy.
  • Excellent ability to manage and prioritize time effectively.
  • Professional learning agility, with a passion for continuous development.
  • Proficient in Microsoft Office Suite (Word, Excel and PowerPoint).

KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com 

What's in it for you?

  • Generous paid time off with a minimum of 37 paid days off including vacation and monthly wellness days. We also have four-day long weekends, half-day summer Fridays, and meeting-free Friday afternoons year-round.
  • A flexible hybrid work model that works for you.
  • A focus on personal development with formal training opportunities, including mental health training and inclusion education for everyone.
  • A chance to be part of and grow within a global network of agencies.
  • The opportunity to contribute to our company culture by joining one of our many community-based employee groups, such as Black Employee Network, Girls on Fire, Hispanic or Latinx Alliance, Life on the Spectrum, Pan-Asian Network, and Rainbow Lounge.
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